Guide your customers to success
Create interactive, easy to follow product tours that will help your users get started and adopt new features quicker than ever. No coding or big budgets required.
Trusted by user experience driven businesses big and small
HelpHero has absolutely helped our users onboard more easily. Creating tours is fast and easy. It’s one of the most important software products we use. Highly, highly recommend.
Ryan Barone - RentRedi
  • Create engaging onboarding experiences
    Make sure your users are happy and engaged from day one. Our product tours enable your users to ‘learn as they go’, making onboarding fun and straightforward. HelpHero provides the tools you need to quickly create your onboarding tours.
  • Speed up new feature adoption
    Put the spotlight on new features and product enhancements. With HelpHero, you can make sure your users know what’s new and how to use it. The result; less frustration and confusion, and higher user adoption and retention.
  • Give your support team and budget a break
    Give your users the information they need before they ask for it. With contextual and timely product tours, your users will learn to use your product without any handholding from support. Resulting in less time and money spent on customer support.
Easy editing and customization
HelpHero enables you to create the best possible help experience for your users with as much custom control over the experience as you’d like.
  • Create tours without code
    Our visual tour editor lets you instantly create, preview and edit your product tours in real-time without having to leave your app.
    NO coding required!
  • Customise your tours
    Instantly customize every aspect of your tours with complete freedom to change the text, colors and layout to suit your app.
Measure and optimize performance
HelpHero’s analytics helps you understand how viewers are interacting with your tours, so you can identify opportunities for improving user experience.
  • Optimize
    Ensure you get the best possible tour success rate by instantly tweaking your tours and measuring the results in real-time.
  • Drill Down
    Track completion rates for each step in your tours so you can pinpoint exactly where your users are dropping off and what to improve.
Advanced Personalization and Targeting
With HelpHero Funnels you can configure your tours to target specific users. This ensures users are shown the most appropriate tours based on their language, device, browser and even custom user properties.
  • Powerful Conditions
    Use the HelpHero Editor to easily customize your Funnel criteria to match your unique requirements.
Built for scale and compatibility
HelpHero is built to ensure maximum performance and compatibility with the tools and frameworks you already use and love.
  • Quick and easy install
    You can get up and running in minutes. Simply install our Chrome extension or add our javascript snippet to your site. It works in a similar fashion to other website add-ons like Google Analytics, Intercom etc.
  • Browser support
    We support a wide range of browsers and versions including Chrome, Firefox, Safari and Internet Explorer (9 & above). We work hard to ensure your users can benefit from interactive product tours.
  • Compatibility
    Our snippet is compatible with a wide range of app architectures. Whether your app is a client rendered app (React, AngularJS, etc) or a static server rendered site (PHP, ASP.NET, etc) we've got you covered.
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