HelpHero - User onboarding software for affordable and easy product tours
Create interactive, easy to follow product tours that help users get started and adopt new features quicker than ever. No coding or big budgets required.
No credit card required
Trusted by user experience driven businesses big and small
Better onboarding, faster adoption, fewer support tickets
HelpHero is a no-code user onboarding tool for SaaS product, customer success and growth teams.
Create engaging onboarding experiences
Engage users from day one with our interactive, easy to follow product tours. Users ‘learn’ as they go, making onboarding a breeze. With HelpHero, you can easily create and customize walkthroughs without any coding.Speed up new feature adoption
Put the spotlight on features and product enhancements. Use HelpHero to ensure users know what’s new and how to use it. The result - less frustration and confusion, and higher user adoption and retention.Give your support team and budget a break
Give users the guidance they need before they ask for it with contextual product tours. Let HelpHero guide your users to success, so you can reduce the time and money spent on customer support.
Why teams choose HelpHero for user onboarding
Easy & affordable
HelpHero is a powerful and easy to use onboarding tool that is also cost-effective.HelpHero offers a ton of value at the best price on the marketNo coding
HelpHero doesn’t tie up engineering time since anyone on your team can create and edit tours.I need to make changes to my tours on the fly and it couldn't be easier with HelpHeroAccess all features
All HelpHero plans include access to our full range of advanced features, analytics and integrations.Every SaaS provider should use this for Customer Success
What you can build
Product tours
Multi-step walkthroughs that highlight real elements in your interface, span multiple pages and can inject a user’s own properties into the text.Checklists
A list of tasks that shows new users the steps to their first win, tracks progress as they go, and can require those steps to be completed in order.Hotspots
Beacons and tooltips triggered by click or hover, used for contextual prompts or to draw attention to something new.
You decide who sees each one and when
- User properties
- User events
- URL
- Device
- New vs returning users
Install once, then work without engineering
Add the snippet
A single JavaScript snippet, added directly or through Google Tag Manager or WordPress. It behaves like any other web add-on, so most teams are live in minutes.1Build in the editor
The visual editor and Chrome extension let anyone on your team build and edit flows on your own site, with no developer needed for each change and no release cycle to wait for.2
Publish and measure
Split test your tours, translate them for multi-language audiences, and measure them step by step so you can see exactly where people drop off.3
Pricing based on monthly active users
$55
per month
up to 1,000 MAU
Pricing is based on monthly active users, so it follows the size of your audience rather than the number of seats on your team. Every plan includes all standard and advanced features, so nothing is held back for higher tiers.
14-day free trial, no credit card required
See full pricing →HelpHero has absolutely helped our users onboard more easily.
Creating tours is fast and easy. It’s one of the most important
software products we use. Highly, highly recommend.
I reviewed a lot of in-app guide tools, and HelpHero’s interface is best of the best.
It helps me focus on creating a great experience for our customers. I love working with HelpHero.
HelpHero has allowed me to get users up and running with very minimal instruction.
My support chats and emails have dropped to almost zero.
HelpHero is the absolute best product tour builder out there.
It is incredibly simple to use, yet really powerful in terms of designing your tours.
I highly recommend HelpHero.
Common questions
Do I need to be technical to use HelpHero?
The HelpHero Editor is completely code-free so anyone can create and edit tours in HelpHero.
How easy is it to install HelpHero?
It’s super quick and easy – You can get up and running in minutes. Simply install our Chrome extension or add our JavaScript snippet to your site. It works in a similar fashion to other website add-ons like Google Analytics, Intercom etc.
What’s a monthly active user (MAU)?
MAUs refers to monthly active users, which we calculate based on the unique number of visitors to any page on which HelpHero is installed, within the past month. This is used as the basis of our pricing, as we need to track users based on their unique ID to ensure they are shown the right tours. Hence our costs are proportional to your MAU count.
Does it work on mobile?
HelpHero can be used on web based mobile and tablet apps. However we don’t support native mobile apps.