Personalization

Personalize your tours to display content based on the current user. Any user properties that you pass to HelpHero can be displayed in your tours. For example passing name as a user property means you can refer to that using {name} inside your tours.

For example if you added the following text to a tour step:
Hello {name}! Want to take a quick tour?

Then if you pass name as a user property to HelpHero.identify, the user will see their name when viewing the tour step:
Hello James! Want to take a quick tour?

Advanced

Using the same syntax, you can also utilize user properties to personalize links, element CSS classes and embeds like forms and videos. For example when embeding content like surveys you may want to pass information like the current user’s ID to your survey platform.