Why teams switch to HelpHero
The tours themselves are rarely the problem. What sends people looking is the pricing model, and what their plan does and does not include.
Pricing you can read without a call
Every HelpHero tier is published on the pricing page, so you can work out what you would pay before you speak to anyone.
Every feature on every plan
Checklists, custom CSS, audience targeting and the rest are included from the cheapest plan up. Nothing is held back for a higher tier.
No limit on live experiences
Publish as many tours, checklists and hotspots as you need. Your plan is priced on monthly active users, not on how much you build.
A lighter script on your app
A more focused feature set means a smaller snippet, so the tool you add for onboarding is less likely to slow the product down.
Head-to-head comparisons
Each one covers ease of use, features, pricing and where the other tool is the stronger choice.
Product tours & in-app experiencesHelpHero vs Appcues
Appcues publishes a price for one plan out of four. Every HelpHero tier is on the pricing page, with unlimited live experiences on all of them.
Compare Appcues →
Product growth platformHelpHero vs Userpilot
Custom CSS, A/B testing and the API sit behind Userpilot's second tier. HelpHero includes all three on every plan, with unlimited seats.
Compare Userpilot →
In-app experiences & AI agentsHelpHero vs Chameleon
Unlimited experiences and team members on every plan, against a polished platform that caps live experiences at 10 on its entry tier.
Compare Chameleon →
Enterprise digital adoptionHelpHero vs WalkMe
WalkMe reaches desktop applications and SAP, and quotes every deal on request. HelpHero publishes a price and a trial you can start today.
Compare WalkMe →
Digital adoption & trainingHelpHero vs Whatfix
Whatfix spans desktop, mobile and SCORM training, and publishes no pricing at all. Every HelpHero tier is on the page, with every feature included.
Compare Whatfix →
Onboarding platformHelpHero vs Product Fruits
The closest match on price and pricing model. Product Fruits bundles a knowledge base and an AI copilot; HelpHero puts every feature on every plan.
Compare Product Fruits →
Onboarding & self-service supportHelpHero vs UserGuiding
UserGuiding meters guides, checklists, seats and segments, and keeps custom CSS and A/B testing for the tier above. HelpHero caps none of it.
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AI adoption platformHelpHero vs Userflow
One price per tier against two separately metered products: Userflow bills active users, AI credits and environments apart from each other.
Compare Userflow →
Common questions
What are the best Appcues alternatives?
The product tour and onboarding market includes Appcues, Pendo, Userpilot, Userflow, Chameleon, Intro.js and HelpHero. Which one fits depends on what you are optimising for: breadth of product analytics, depth for complex branching tours, or cost and simplicity. HelpHero competes on the last one.
Is HelpHero cheaper than Appcues?
At the one tier both companies publish a price for, yes, by a wide margin. HelpHero starts at $55 a month for 1,000 monthly active users. Appcues publishes a price only for its Spark plan, at $3,600 a year for the same volume, plus a $250 one-time implementation fee.
Do I have to talk to sales to try HelpHero?
No. You can sign up and start a free 14 day trial without a credit card and without booking a call. Several tools in this category, Appcues included, start their trial with a sales conversation.
Are features held back for the more expensive plans?
No. Every HelpHero plan includes every standard and advanced feature, including checklists, custom CSS, audience targeting and the API. Plans differ only by how many monthly active users they cover.
How hard is it to switch from another tour tool?
HelpHero installs as a JavaScript snippet or via the Chrome extension, in the same way as Google Analytics or Intercom, so you can get going in minutes. Rebuilding existing tours is usually the longer part, and our support team will help you plan it.