HelpHero enables you to create the best possible help experience for your users with as much custom control over the experience as you need.
Create tours without code
Our visual tour editor lets you instantly create, preview and edit your product tours in real-time without having to leave your app. NO coding required!
Customize your tours
Instantly customize every aspect of your tours with complete freedom to change the text, colors and layout to suit your app.
Encourage and reward your users
HelpHero’s checklists are a powerful tool that can help boost user onboarding completion rates. It lets you organise your tours into relevant lists for users to accomplish, making it even easier and quicker to onboard and engage new users to your website.
Provide your users with instant feedback and gratification on their onboarding progress when they complete a checklist item.
Tailor every aspect of your checklists. For example whether items must be completed in order, setting the criteria for marking items as done and more.
Great way to increase conversion rates and push your customers through onboarding
Alex Harper – CEO, Swyftx
Measure and optimize performance
HelpHero’s analytics helps you understand how viewers are interacting with your tours, so you can identify opportunities for improving user experience.
Ensure you get the best possible tour success rate by instantly tweaking your tours and measuring the results in real-time.
Track completion rates for each step in your tours so you can pinpoint exactly where your users are dropping off and what to improve.
Advanced personalization and targeting
With HelpHero funnels you can configure your tours to target specific users. This ensures users are shown the most appropriate tours based on their language, device, browser and even custom user properties.
Use the HelpHero Editor to easily customize your Funnel criteria to match your unique requirements.
Ensure the most relevant content is shown to your users by creating different pathways through a tour depending on current user properties.
Using HelpHero has streamlined the way in which we support customers at all different engagement stages from brand new user to seasoned veteran
Jack Mannion - Customer Success Manager, IngeniousIO
Built for scale and compatibility
HelpHero is built to ensure maximum performance and compatibility with all the tools and frameworks you already use and love.
Quick and easy install
You can get up and running in minutes. It works in a similar fashion to other website add-ons like Google Analytics, Intercom etc.
We support a wide range of browsers and versions including Chrome, Firefox, Safari, Edge and Internet Explorer (v9 and above).
Compatibile with HTML based apps. Whether your app is mainly client-side (React, Vue, etc) or server-side (PHP, ASP.NET, etc) we’ve got you covered.